Advanced Remote Management - Getting Started

Advanced Remote Management is VMware AirWatch's modern device remote control and management functionality available for supported Android and Windows Mobile devices.  

In TestDrive, Advanced Remote Management is available and can be enabled—by request—on an organization's configured (scripted demos) Workspace ONE tenant.  Sandboxes are not included.

TestDrive Advanced Remote Management Requirements

Please ensure you having completed the following tenant and device requirements before attempting Advanced Remote Management:

Tenant Requirements 

  • Advanced Remote Management must be enabled on an organization's tenant.

    Click here to submit an Advanced Remote Management request. In the request, include your organization's Workspace ONE tenant name.  Please include a screenshot of the specific tenant.

 Android Device Requirements

  • Device must be
  • With the exception of Samsung devices, the device must have both the Remote Management Agent and OEM-specific Remote Management Service.  Samsung does not require a Remote Management Service.
    • Remote Management Agent 4.x (ARM agent) - Installs automatically on Work Managed Devices.
    • Remote Management Service (ARM service) - OEM-specific ARM service apps are available for manual deployment in the "Enterprise - EMM Demo."  (Note: If necessary, check for an ARM service not managed in TestDrive.  It'll need to be side-loaded.)

 Windows Mobile Device Requirements

  • Remote Management agent CAB installed


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