Windows Mobile and CE - Rugged Enrollment and Advanced Remote Management

This guide is a cookbook.  It will guide you through rapidly enrolling your Windows Mobile/CE device into the configured TestDrive UEM environment (wsuem.vmtestdrive.com).

Demonstrating a typical rugged use case, the device will be provisioned with apps and locked down with the Launcher, restricting the user's access to the rest of the device.  Advanced Remote Management is also covered.

Contents

1 - Staging

2 - Provisioning 

3 - Advanced Remote Management

Prep

Rugged Intro

Workspace ONE UEM not only provides industry-leading management of popular consumer devices, but also supports a robust and core feature set for managing rugged device fleets.  Workspace ONE UEM's Staging & Provisioning is the feature set.

Staging & Provisioning is the home of product provisioning and is where you to set up components, such as profiles, applications, and files/actions, which manage rugged devices.  The components are bundled together in products, which are pushed to devices.  These products follow a set of rules, schedules, and dependencies as guidelines for ensuring your devices remain up to date with the content they need.

1 - Staging

Windows Mobile can be staged in two ways: barcode and sideload (Devices may also be web enrolled via the browser, but web is more of a legacy method).  Barcode staging is covered herein.

  • Log in to wsuem.vmtestdrive.com.
  • Use your Device Administrator at Retail Holding Company role.
  • Go to Devices > Staging & Provisioning > Staging.
  • Select a pre-configured staging profile the corresponds to your device and version of Windows Mobile.  Number in the profile = agent version
  • Generate a barcode with the shown values, enabling your device's barcode format:

 2 - Provisioning

Provisioning occurs through packages of items made up of components.  The packages are pushed to devices and locally executed via configurable parameters on each device.

Key components are described herein.  

Several production components are copied and renamed with an "X" prefix.  Please use these components to see the configured production functionality.  Please be cautious to not modify or save the "X" components.

Profiles

Talking Points

  • The main profiles view contains a dashboard view device profiles to be used in product provisioning.
  • Create and edit both staging and production profiles.
  • Familiar workflow found in smartphone profile configuration.

Screen_Shot_2018-09-10_at_2.08.41_PM.png

Launcher Profile

Talking Points

  • The AirWatch Launcher secures and locks down the rugged device.
  • The Launcher has three configuration modes.
    • Single app (kiosk)
    • Multi-app (grid)(shown)
    • Template mode - Fully customized, HTML5 WYSIWYG Launcher configuration

The production launcher profile is Warehouse - Launcher.  It's copied as X Warehouse - Launcher for viewing and discussion aid.  

Screen_Shot_2019-03-18_at_9.56.15_AM.png

 

Files/Actions

Talking Points

  • A file/action is the combination of the files you want on a device and the actions you want performed on the device with the file.
  • From the manage your repository of managed files, scripts, Windows Mobile CABs, OS updates….
  • The file/action needs a manifest action to provide the product either installation or uninstallation instructions.

Use the Windows Rugged platform configurations marked with an "X" to show how a the ARM agent is set up the device.  Be certain to not save the profile.

Screen_Shot_2018-09-10_at_2.09.59_PM.png

Products List

Talking Points

  • The Product List is a view of the "products" or packages that ares set up containing the prior-configured components.  Products manage all of the profiles, apps, files/actions, and applied conditions for the deployment.
  • Automation is a core aspect of VMware AirWatch.  IT policies are mirrored in the product, where a products' manifest, schedule, and conditions create a hands-free device management environment.  With Workspace ONE UEM, IT resources don't spend their valuable time micro managing individual devices.
  • Product assignment supports both organizational groups and smart groups.  While organization groups are typically defined by geographical location, business unit, and department, smart groups provide admins the flexibility to deploy products by device platform, model, operating system, device tag, or user group.
  • Products are deployed via manifest actions and use device conditions for their deployment.
  • The Product List View is the rugged admin's dashboard into all product installation statuses.

Use any of the viewable "X" products, i.e., "X Warehouse - ARM", to discuss and illustrate the setup of each component within the product.   Review manifest actions, conditions, as well as deployment options.

Deployment options are key.  They set the timeframe a product is in effect as well as wether the product is deployed either automatically deployed or electively (on demand).

Screen_Shot_2019-03-18_at_9.53.00_AM.png

Managed Device

Talking Points

  • Device provisions fully locked down as set by the admin in the launcher profile.
  • Users only have access to what admins have allowed in the launcher profile, both apps and device settings.
  • Administrative access is granted after the passcode (set in the launcher profile) is entered.  Device can be remotely administered via ARM with no user intervention required.
  • Template mode is the 100% customizable, WYSIWYG device layout configuration. Text boxes, images, apps, and branding are configured in the launcher template profile via admin's HTML 5 UI.

3 - Advanced Remote Management

Please refer to docs.vmware.com for more Advanced Remote Management (ARM) information.  ARM is supported throughout wsuem.vmtestdrive.com.

  1. Select your Windows Mobile from device list view and drill into device details. Go to More Actions >Remote Management.
  2. After the session successfully establishes, click the Launch Session button.
  3. Select Display Capture.
  4. After the display capture stages have completed, you should see the UI control view of the device, with its OEM model skin, locked down with the Launcher.

    mceclip0.png

 

For Additional Support


Review Our Knowledge Base

Submit a Ticket

Have more questions? Submit a request

Please sign in to leave a comment.