VMware employees, click here.
Somewhat like a real estate agent, TestDrive provisions your sandbox tenant in a production VMware Shared SaaS environment, not in TestDrive. Your sandbox tenant is managed by the expert teams comprising VMware Cloud Operations.
If your tenant did not set up correctly, let us know. Otherwise, for support please reach out to My Workspace ONE.
Note: Workspace ONE Assist can not be enabled in TestDrive-provisioned sandbox tenants.