vRealize Operations Management Pack for Horizon

This article provides steps for accessing the vRealize Operations Management Pack for Horizon, a high level introduction to the Management Pack, and a walkthrough of various dashboards.

Overview


 

Before You Begin


In order to access the end to end demo please ensure you have the following:

  • A valid account in the VMware TestDrive environment, sign up here if you don't yet have an account.

Additionally, if you will be launching your own Horizon desktop and/or application sessions in TestDrive to monitor in vRealize Operations, please ensure the following:

  • Network access from your device and TCP ports 80, 443, 4172, 8443 and UDP ports 443, 4172, 8443 enabled.
  • Latest Horizon Clients installed, available via direct download here.
  • Detailed instructions for launching Horizon desktops and applications in TestDrive can be found at in the Digital Workspace > Horizon section of the TestDrive Walkthrough Guides site.

First, navigate to VMware Cloud at https://cloud.vmware.com.

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Click on Log In in the upper right section.

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When prompted, enter the email address and password which can be found in the TestDrive Portal https://portal.vmtestdrive.com under Digital Workspace > vRealize Operations Management Pack for Horizon as shown in the pic below.

Note: Use the credentials listed in the TestDrive Portal as shown above, NOT your own VMware Cloud Service account.

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After entering the appropriate password, hit SIGN IN.

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After login, click on Console in the upper right section.

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Under My Services, click on VMware vRealize Operations Cloud.

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You will then be taken to the VMware vRealize Operations Cloud interface.

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Management Pack for Horizon High Level Introduction

 

Management Pack for Horizon Demo Flow

  • Recommended starting Dashboard is the Horizon World User Performance.
  • Next click on a User to show the new Horizon User Summary Page and available metrics.
  • Next demo the Horizon World VDI Session Performance Dashboard.
  • Next demo the Horizon User Troubleshooting Dashboard for targeted user troubleshooting.
  • Hi-level touch on the the other OOB dashboards, demo any relevant to customer use cases.

 

Horizon World User Performance | Demo Video

This dashboard provides a distribution breakdown of the performance of all Horizon Users by the User Performance metric and by KPI category (CPU, Disk, Memory, Protocol).  It allows an Administrator to see the related VDI sessions that are impacted by the performance issues, as well provides alerts and KPI breakdown of the performance metrics impacting the User and Horizon Session(s).

Design Consideration

To provide a global view into User Performance across the Horizon deployment, and to quickly identify KPIs and Alerts impacting the performance of the user.

How to Use

The Horizon World and Horizon User Scoreboard widgets provide a quick glance into the overall performance issues impacting the users from both a Datacenter and Network Protocol perspective. These widget can be used to show current overall performance, as well how the performance is trending over time.

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Horizon Users with degraded performance can easily be identified in the User Performance KPI and Worst Performing KPI widgets using single User Performance KPI metric (Worst KPI (%)).

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Clicking a distribution from the doughnut chart will allow and administrator to see the users within the performance KPI bucket. Selecting a user within the widget will update the User Object Relationship and display the Horizon Sessions for that User.  The critical Performance KPIs and alerts on the User object will be displayed in the corresponding widgets.

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If the user has one or more active Sessions, you can select the individual sessions in the Object Relationship widget to see the specific KPIs and Alerts impacting the user’s individual sessions.  You can also navigate the Object Relationship widget for to other Horizon objects (Pools, Farms, Pods, etc.) to see the relevant KPIs for those objects as well.

Inactive or Disconnected sessions will be displayed with a Grey Box or not have an associated VM or RDS Host.

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Any KPIs that are not green (yellow, orange, red) are considered to have a performance impact on the User and their corresponding sessions.  Additional supporting KPIs are provided for additional performance analysis, but may not have configured color thresholds. 

All KPI thresholds available in the widget may be adjusted directly in the widget’s edit section.

Additionally, administrators can also visually the global User performance per KPI Distribution (Protocol or DC), and select the underperforming users from the additional widgets to begin their root cause analysis.

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Points to Note

The users KPI score is an aggregated KPI of multiple performance impacting metrics (CPU, Disk, Memory, Protocol), and the score reflected will be directly impacted by the number of sessions the user has and how many of them are experiencing issues. 

The performance KPI widgets are currently configured to change color based on symptoms from the defined Alerts, but they can be set to hard coded values by editing the widget.

 

Horizon World VDI Session Performance

This dashboard provides a distribution breakdown of the performance of all Horizon VDI Sessions by Pods and Pools based on the Datacenter KPI and Network KPI metrics.  It allows an Administrator to see the performance of related VDI sessions that are impacted by the performance issues, as well provides alerts and KPI breakdown of the performance metrics impacting the Horizon VDI Session(s).

Design Consideration

To provide a global view into VDI Session Performance across the Horizon deployment by Pod and by Pool, and to quickly identify KPIs and Alerts impacting the performance of the VDI Session.

How to Use

The Horizon World Performance and Horizon Session Scoreboard widgets provide a quick glance into the overall performance issues impacting the VDI Sessions from both a Datacenter and Network Protocol perspective. These widget can be used to show current overall performance, as well how the performance is trending over time.

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Horizon Pods with degraded performance can be viewed by their Datacenter KPI(%) and Network KPI (%) in the Pod DC Performance and Pod Network Performance widgets.  By selecting a distribution performance bucket and selecting a Pod from the available list, the dashboard will update to provide a quick distribution analysis of all related KPIs and alerts, and break down the performance impact by pool in the Pool DC and Pool Network Performance widgets, as well as provide a breakdown of the KPI types (Protocol, CPU, Disk, Mem) for that pod .

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The Pool Performance Widgets are designed to highlight specific pools that may be having performance issues within a particular category, Datacenter or Network Protocol.  Simply select a performance distribution bucket to see the Pools that fall within the selected range, and select an individual pool for further analysis.  The dashboard will update to provide a quick distribution analysis of the selected pool by Trending KPIs, Alerts, and full KPI breakdown (Protocol, CPU, Disk, Memory).

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To continue the analysis, you can select a specific KPI widget to determine which sessions are having issues and select a VDI session to perform a quick analysis of all impacting KPIs.

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Points to Note

The dashboard is designed so that any distribution will update relevant sections of the dashboard and provide the associated object analysis.

The Datacenter % and Network % KPI’s are a combination of multiple performance metrics (CPU, Disk, Memory, Protocol), and the score reflected will be directly impacted by the total number of sessions and performance issues measured in the Horizon environment.

The performance KPI widgets are currently configured to change color based on symptoms from the defined Alerts, but they can be set to hard coded values by editing the widget.

If you only have a single or small number of pods, you can remove the Pod distributions, so that only the Pool performance widgets are shown.  Their configuration will need to be updated to so that they are a self-provider, and the Input Data Object should be set to Horizon World.

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Horizon User Troubleshooting

Provides a User search functionality and allows for quick root cause analysis as to performance issues impacting a users Horizon sessions. In addition, a User performance distribution and Top analysis of all Horizon users is provided to quickly identify users with performance issues, and provides a KPI breakdown by performance category (CPU, Disk, Memory, Protocol). Allows you to see the related VDI sessions that are.

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