TestDrive

TestDrive Workspace ONE Assist Support

Updated

Workspace ONE Assist is fully supported and available in the TestDrive RTU environment through Workspace ONE UEM.

Workspace ONE Assist is not supported in a UEM sandbox (due to a sandbox provisioning limitation).

TestDrive Notes

Android

  • Legacy enrollment (device administrator) is not supported.
  • An Android device must have both the Assist Agent and OEM-specific Assist Service, with the exception of Samsung and Sony devices.  The Assist Agent installs automatically on Work Managed Devices enrolled into testdrive.awmdm.com.  A few of the OEM-specific Assist Service apps are available for manual deployment in the Enterprise - Corporate Owned DemoOG and rugged demo.  If you need to use Workspace ONE Assist on a supported device, but don't see the service app available in testdrive.awmdm.com, first check resources.workspaceone.com for Assist service support for your device. Next, if the service app is GA, contact TestDrive support.
Previous Article Drop Ship Provisioning for Workspace ONE
Next Article Horizon Cloud Known Issues