Due to the VMware Cloud Services migration as part of EUC becoming a standalone entity, the Horizon Cloud Services access was changed to the new EUC Cloud Services Console at https://connect.omnissa.com.
Before proceeding with this walkthrough guide, you need to ensure that you have an EUC Cloud Services Console account and that you are able to login to it.
- If you had a VMware Cloud Services account (https://console.cloud.vmware.com) prior to May 5th, you will need to go to https://connect.omnissa.com and perform a password reset in order to gain access to this new EUC Cloud Services Console.
- If you did not have a VMware Cloud Services account prior to May 5th, you will need to create a new EUC Cloud Services Console account at https://connect.omnissa.com.
- Please see https://knowledge.broadcom.com/external/article?legacyId=97841 for further details regarding Cloud Services access for EUC customers.
Workspace ONE Intelligence for Horizon and DEEM for Horizon have been enabled in the TestDrive Workspace ONE Cloud / Horizon Cloud Next-Gen environment, however, due to current limitations with roles and permissions, TestDrive users are assigned a read-only role which only provides access to the read-only built-in dashboards.
Follow the steps in this guide to learn how to access the dashboards, as your read-only view in this environment is different than what someone would see with the administrator role.
Before You Begin
In order to access the Workspace ONE Cloud / Horizon Cloud Next-Gen environment, please ensure you have the following:
- A valid account in the VMware TestDrive environment, sign up here if you don't yet have an account.
- A valid EUC Cloud Services account on https://connect.omnissa.com, sign up for a new account if you do not have one yet.
TestDrive Portal Login
Open a new Chrome Incognito browser window and navigate to the TestDrive Portal at https://portal.vmtestdrive.com/login
Login with your TestDrive credentials.
Enable VMware Horizon Cloud Service Product Tile
BEFORE YOU ENABLE Horizon Cloud Service from the TestDrive Portal, you must have your own EUC Cloud Services account on https://connect.omnissa.com before proceeding with the next steps. This account is completely separate from your TestDrive account and also completely separate from VMware Cloud Services (console.cloud.vmware.com).
Please ensure you are able to login to your EUC Services account on https://connect.omnissa.com.
If you do not have an EUC Cloud Services account, please create your account and ensure you are able to login, then proceed with the next steps in this guide.
Once you've logged in, select Digital Workspace under My Products. Then scroll down to VMware Horizon Cloud Service and click the Enable Product button.
Enabling Status
Allow a few minutes for the product to be enabled. During this time, your EUC Cloud Services Account is being added to the Cloud Services organization for the EUC TestDrive environment.
After a few minutes, you will receive an email from VMware Cloud Services with subject "Organization Access" which confirms your roles have been added.
NOTE: You must have your own EUC Cloud Services account on https://connect.omnissa.com. This account is completely separate from your TestDrive account and completely separate from VMware Cloud Services (console.cloud.vmware.com).
If you do not have a Cloud Services account, you receive an email from [email protected] with subject "Invitation to VMware Cloud Services" that will contain a link named JOIN VMWARE CLOUD SERVICES. Please follow the link to create your Cloud Services Account OR go to https://connect.omnissa.com and choose the CREATE YOUR VMWARE ACCOUNT option.
Also, please note that your Cloud Services account will be active in the organization for 30 days. If you receive an email that your account has been removed from the organization and you still need access, you can re-enable your access in the Horizon Cloud product tile, as mentioned in the the previous steps.
Expand Enabled Product Tile
After your Horizon Cloud access has been enabled, click the product tile to expand it, then click on the Launch button.
Launch Universal Console Link
On the pop up menu under Horizon Cloud Next Gen, click on Universal Console.
You will be directed to the Cloud Services Console at https://connect.omnissa.com.
Cloud Services Console User Login
Enter YOUR OWN email address of your VMware Cloud Services account, then hit Next.
Cloud Services Console User Password
Enter the password for your VMware Cloud Services account, then hit Sign In.
VMware Cloud Services Page
After login, you will see the initial Cloud Services webpage.
Depending on your Cloud Services account, you might have access to multiple Cloud Services Organizations.
For TestDrive Horizon Cloud Next-Gen, make sure you are in the correct organization named "TD HCSv2 00".
You can verify this in the upper right corner of the window, below your name. If a different organization name is shown, click on the name and toggle to the correct one.
After verifying you are in the correct organization, click on Workspace ONE Launch Service link.
Workspace ONE Service
This brings you to the Workspace ONE My Workspace landing page.
Workspace ONE Intelligence for Horizon Dashboard
The default dashboard Horizon Cloud Next-Gen Monitoring is found under Virtual Apps & Desktops.
Workspace ONE Intelligence for Horizon Dashboard
If this is your first time accessing the dashboard, you might be redirected to https://na1.data.vmwservices.com/#/workspace/dashboard/intro.
If you are redirected to that page, then click on the GET STARTED button to proceed.
Workspace ONE Intelligence for Horizon Dashboard
After the main dashboard loads, you may proceed with reviewing the default widgets and dashboards.
DEEM for Horizon
DEEM for Horizon is visible on the left menu under Experience Management > Experience Score.
In the Experience Score dashboard, click on the Virtual column to see the data populated from the TestDrive Horizon environments. You may now proceed with reviewing the available data.