After a successful sign-in, you should land at the DWPG Request activity.

If you see CREDENTIALS instead of REQUEST ACCESS, the DWPG has already been requested and the organization member listed within CREDENTIALS is your DWPG owner. Contact the listed person directly or automatically email-notify the owner using the provided function. You do not use the DWPG Request activity to access a Workspace ONE Cloud environment. You may now exit.

Use the REQUEST ACCESS button to initiate the provisioning request.

By proceeding with a DWPG request, you agree to the DWPG Disclaimer: 

After provisioning, Workspace ONE Cloud will send you the crucial "Get Started with Workspace ONE" email. This email contains an invite token that must be properly redeemed.

1. Launch an incognito/private browser.
2. Copy the tokenized Get Started link and paste it into the incognito/private browser.
3. Log in to Cloud Services using the same Omnissa ID used to make the request.
4. STOP! Proceed to the next step.

CAUTION CUIDADO ATTENTION  

• You must create a new Organization.  
• If you are first presented with a screen stating something like you have the Workspace ONE service associated with your account, go to the bottom of that screen and click ADD SERVICE TO ANOTHER ORG.  Then on the next screen, click CREATE ORGANIZATION. 
• If presented with a list of organizations, do NOT select an existing organization.

Give the Organization an identifiable friendly name...agree to Terms of Service...and complete the sign-up. 

Rename the Access tenant or leave the name as is. 

Follow and accept the prompts until you're in the Workspace ONE Cloud Admin Hub. Your Admin Hub should look like the image. 

^{Note: Although shown as a tile, Mobile Threat Defense is not currently available to a DWPG.}

Verify you have the proper Horizon Cloud Service Administrator role set in your DWPG Cloud Services Organization. Click here for product documentation on assigning administrative roles to Horizon Universal Console users.

After verifying your roles, when you click the Horizon Cloud Service tile, you will be prompted to select the control plane for your provisioned Horizon Cloud Service environment. You must select Next-Gen Horizon Control Plane. Click here for documentation on selecting the Next-Gen Horizon Control Plane. 

^{If the bottom choice "Horizon Control Plane" is accidentally selected, you will need to file a Horizon Cloud Service support request with Cloud Services Support to have it corrected.}

Do not lose the keys to your environment.   

As noted in the opening of DWPG Setup, the Cloud Services Console and  Workspace ONE Cloud Admin Hub are tightly integrated to provide user administration and tenant access. 

When a Workspace ONE Cloud environment is provisioned, a single user is set up as the Organization owner, probably you reading this. No one else has access to the environment. You want to avoid the following scenario:

Scenario: If the sole owner of a Cloud Services Organization is no longer available to manage the Organization, access to the Organization—and the DWPG—will be lost. ^  

Be certain to always maintain an active owner account in your DWPG Organization. Use the Cloud Services Console to manage your DWPG Organization.

Go to Cloud Services Console > Identity & Access Management to invite owners (Workspace ONE Cloud documentation).

When adding an owner to your DWPG environment, you must assign the following:

• Organization Role: "Organization Owner"
• Service Role: "Workspace ONE" with role "admin"

The video shows you how to:

• Access user administration in the Cloud Services Console
• Add an environment owner

^{^ For Cloud Services Engineering to insert an owner into a Cloud Services Organization, the requesting organization must submit a change request to Cloud Services Engineering with at least a Vice President's approval.}

DWPG onboarding is now complete. To verify your access to the services, perform the following: 

1. Verify that you are in your DWPG-dedicated Cloud Services Organization and not another Cloud Services Organization to which you are a member.
2. Inside your DWPG-dedicated Organization, you will see a "Workspace ONE" tile. Always click into this tile to enter your Workspace ONE Cloud Admin Hub and SSO into the services. You must SSO into each service from the Workspace ONE Cloud Admin Hub.

The below video shows you how to:

• Verify your DWPG Organization in the console
• Enter the Workspace ONE Cloud Admin Hub from within the DWPG Organization
• SSO into a couple of tenants